Launch of InnPoints Technical Support Services:
Teaming with InnPoints Worldwide to create a new program for InnPoints Worldwide customers to expand technical support services to guests of the hotels and facilities that they manage.
Virtual Managed Solutions Opens Offices in Caribou Maine:
Virtual Managed Solutions is commited to bringing high tech jobs to Northern Maine.
Virtual Managed Solutions Creates Unique Services For Companies:
Co owners, CB Smith and Steve Boddy launch company with many valuable solutions.
  Knowledge Processing Outsourcer

Specializing in total call center solutions for our customers. Whether you just have too many calls coming in for your current staff, or you need complete work-flow solutions; we have the technology and the experience to make you successful.
  • Overflow calls
  • Technical Support
  • Complete Customer Service Solutions

Technical Support

Technical Support Services We have a large staff of highly trained and certified technicians that are available to help your business succeed. We can support your business, your clients, or both. Call today for a no obligation quote.

We offer you a help desk outsourcing alternative that will provide technical support to your population of computer users or customers. Our help desk services help you to regain control over your user support and give you the freedom to focus your IT staff on their core competencies in internal issues. Unlike many of today's Large help desk outsource vendors, who are overseas, who use a one-size-fits-all approach, our relationship management guarantees a flexible contract and help desk service level that exceeds today's best industry practices.

We understand the issues that you face, and have people that can help you and your customers effectivly and efficiently when you need it. Our maintenance program allows us to anticipate problems and put in place corrective measures before they effect your productivity.

We can customize a solution to fit your needs. See more info under Services

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